Evine Reviews

1.6

/5.0

40 customer reviews

12 %

reviewers recommend

Evine

Evine, known for its fashion, beauty, home, electronics, jewelry, is rated 1.6 out of 5. The rating reflects how women, home shoppers, fashion enthusiasts view their experience with Evine. Reviews of Evine are verified before publication.

How would you rate Evine?

40 Reviews on Evine

by Clara187

Jul 28, 2021

A real headache!

Shop HQ refuse to return my money for return gold items that I have purchased
This happen when the pandemic start
I'm talking about thousands of dollars
I contact the corporate office and they told me this happen to long ago and is to difficult to help me
I'm in my late sixtees I'm vulnerable to people talking advantage of me
They took my savings and I don't know what to do.
I wish somebody advice me
Thank you for reading

by Darlene Johnson

Jul 25, 2020

Don't buy refurbished tablets

I bought a refurbished apple tablet and it never worked for me. Called evine many times, they gave me a number and where to go. They wanted to charge me $125.00 and I said no. They told me I could go to apple store. In the mean time I was going to send tablet back and dropped it and a crack was in it. Evine would not take it back. The lady at evine said they do not check these refurbished when they are sent to them. They don't know if they work or not. Anyway I am paying on ax$500.00 dollar tablet I have never been able to use. This will take years. Apple told me they would charge me 500.00 to fix. Eve though the tablet was cracked they know I could never get it to work anyway. Don't trust evine.

by Byron S121

Jun 15, 2020

Watch your credit report with these crooks!

I had a problem with Shophq. My mom moved in with me. Without authorization they linked our accounts together and refuse to allow her to order. Just because my elderly mother moved in with me they will not allow her to purchase anything. This network sucks! The ONLY thing she would have ordered was an Invicta watch. This company is worthless

by Mcdonalid

Jun 03, 2020

Terrible never got my order and no one…

Terrible never got my order and no one answers the phone.

by Frederick486

Jun 02, 2020

Ordered an air conditioner 5/26 and the…

Ordered an air conditioner 5/26 and the order still had not been processed as of 6/2. They gave an estimated delivery date of 6/4. Not quite sure how that can be done when the order had not been processed on the 2nd. I cancelled the order after I was on hold for over 20 minutes trying to talk to them about the order. I have been a customer for several years and will not do business with them again

by Danielle327

Mar 10, 2020

Worst company I ever did business …

Worst company I ever did business with. Darla in credit dept very rude and cant listen to customer needs. She yells at you and acts rude I gave all my call recorded. Dont buy from them they are not transparent.

by Ida R.

Dec 11, 2019

Poor customer service

They sent my order in a beat up box. The bottles contained liquid which was wrapped in paper so the contents oozed all over to he box. No resolution offered.

by Esther719

Oct 02, 2019

I shopped here for a year and loved it

I shopped here for a year and loved it, then one day it stopped letting me or even though I still have payments going to them, the reason was that someone that lived in my house before me owed them money. That is the most ignorant thing I ever heard I never missed a payment and would buy a lot more from them . I assured them that no one in my house by that name lived here. I moved in 6 months ago. But because they could not find another address for him I have to pay..

by Jill Spencer

Sep 10, 2019

The hosts

Kendy and melissa are the worst tv hosts ive ever seen... they talk with an air of desperation in their voice and repeat the same corny stuff over and over... especially when their desperate to fill air time. Its just nauseating... like car salesman... i hust turn the channel

by Gonzalez142

Aug 21, 2019

Just as good as HSN, QVC and JTV...

Many people have had bad experiences with evine which is now ShopHQ.. I have been using evine for 2 years.. never had a problem.. love their 6 flex payment option.. always great customer service

Evine Q&A

Received after 7 weeks 2 hats. What a $#*! did you sent me? Cracked, crashed cheep quality in a soft oversea parcel. Totaly over payed for scrubb.

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Where can I see the Sunglasses you had yesterday (Gucci I think)

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Which postal service does EVINE use to ship orders/

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is this website legit? why isn't there a safety lock and the https:// in the browser when you go to the website or sign in?

The whole company seems to be corrupt and why do they not even post their legal name which is shopnbc. I only found out because I put a complaint in to the better business bureau and had to file against shopnbc... no one I spoke with seems to ever heard the name Evine. Anyway I have a good case against them, plenty of evidence but no energy or money to fight them, so all I can do is say do your home work first and if you see something suspicious, as you have, check it out thourgly. I bought an expensive tv from them and it lasted two months, one month past their warranty, however they are still advertising that tv till this day as having a two year warranty from the company. They are unable to provide a provide a policy number or warranty company name for me so the manufacture has asked me to pay $550.00 for repairs on a tv that went totally black after two months. The maker of the tv says it has an internal damage and could of been caused by anything but won't cover it without that policy number. When I took shoopnbc to BBB, they replied that they couldn't help me cause I refused to provide emails to them. This had nothing to do with me getting a policy name or number. As I sit here typing this Evine is running commercials and lying about warranty that a bogus... and I think to myself, what else are they doing?

by Carla H. - December 17, 2017

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Are the high end watches they sell authentic ?

Yes they are in fact 100% authentic. Ive ordered 3 oris watches 1 vreitling and 2 tag heuers. Gave my certified master watchmaker 100.00 to verify them and he gave me the thumbs up! Absolute awesome service too! Only thing that sucks is the waiting game. Because theonly ones they offer super express shipping on are their home branss like crappy invicta and deep blue. By the way the waiting game isnt terrible either. Maybe 5-6 days. Cheers. I LOVE valu pays. Also just ordered the oris propilot 45mm from them. They had it for a black friday sale for 659.00 plus a 20% off coupon. It came out too 532.00!. Its a grey market just like jomashop or workdofwatches and such.

by Minnie M. - December 01, 2016

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